PP
Paul P

1 reviews | Active since Oct 2024

30 Oct 2024, 19:17

HORRIBLE experience

Aol has been signed and sent. Stating payment will reflect into the insureds account within 14-21 working days. Its now 22 working days. This is no longer valid since the insurance now states that they need the original deregistration from MFC before my funds will be released. Why bother stating 21 working days if you cannot stick to deadlines?

0
Replies (1)
New National Assurance Company Limited
New National Assurance Company Limited's reply31 Oct 2024, 08:26
Official
 
Good day Paul
 
Thank you for your review. We would like to apologize for the service you have experienced. 

 Please provide us with your policy or claim number so that we can investigate and respond accordingly. 
 
 Regards
 NNAC Complaints