EG
Eshaanan G

1 reviews | Active since Apr 2015

23 Jul 2015, 05:52

Disgraceful Service by NNAC

I am probably to blame for joining an absolute waste of an insurer. Being a client of NNAC, i have not claimed for anything for 8 years until the 22nd April 2015 when my home was broken into and multiple items ******. <br> <br> NNAC have dragged the process on for over 3 months with no resolve, until I finally recieved a document stating that only items where I can provide proof of payment will only be paid out. <br> <br> This was not the requirement when the policy was first created. I was under the impression that household contents was just that. I have provided all required proof and documentation and still NNAC have fallen short to prove themselves as a respectable insurer. <br> <br> I would advise anyone to stick to a reputable company such as Outsurance, Miway etc.

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Replies (1)
New National Assurance Company Limited
New National Assurance Company Limited's reply23 Jul 2015, 08:44
Official
Hello Egounden ,

We hereby acknowledge receipt of your complaint. We are extremely sorry to hear about your bad experience and wish to correct it.

Please allow us some time to investigate this matter and we will revert to you shortly. To assist us, please provide us with as much detail as possible to help with our investigations. These can be emailed directly to Azim Bacus, our Head of Legal Department at ***

Thank you and kind regards

The New National Assurance Team