Delayed Responce - Rejected Claim

myself and my wife have a comprehesive cover for our vihicle covered/insured by Affinity Brokers under New National Assurance company and on the 17th of July 2015 our car was maliciously damaged while parked ohe side of the road.after 17 days of no feedback or communication from the insurance even after several attempts to get feedback we were told when we called that our claim was rejested because i was not a nominated driver on the policy of which my wife is a policyholder and we married in community of propery. <br> I fail to understand the relevence of the driver - the vehicle not involved in an accident but damaged while parked and locked also the driver is the legal spouse of the policy holder so how can a claim be rejected due to legal spouse not been a nominated driver?<br> <br> New National Assurance, Affinity Brokers and Ample insurance do not treat their customers fairly and transparently<br> <br> Now we been told that we have to pay release fees and daily storage for the vehicle while we still fully insured by them.