MM
Muano M
1 reviews | Active since Jun 2017
24 Oct 2022, 14:42
Bad service
AFFB631903/1 is insurance does wanna pay wen u claim I am facing challenges with the access wave that I asked for to be included on the policy they forwarded me a voice recording and on that recording 27:54 minutes that’s wen I asked for the access wave
Helpful (0)
Replies (4)0
Replies (4)
New National Assurance Company Limited's replyOfficial
24 Oct 2022, 20:26Good evening
We acknowledge receipt of your complaint and confirm that we are looking into the matter.
Once we have perused all documentation, we will accordingly provide you with the necessary feedback.
We acknowledge receipt of your complaint and confirm that we are looking into the matter.
Once we have perused all documentation, we will accordingly provide you with the necessary feedback.
Regards
Lefu Moloi
Market Conduct Department
New National Assurance Company Limited's reply24 Oct 2022, 20:26
Official
Good evening
We acknowledge receipt of your complaint and confirm that we are looking into the matter.
Once we have perused all documentation, we will accordingly provide you with the necessary feedback.
We acknowledge receipt of your complaint and confirm that we are looking into the matter.
Once we have perused all documentation, we will accordingly provide you with the necessary feedback.
Regards
Lefu Moloi
Market Conduct Department
MM
Muano M's updateReviewer Update
26 Oct 2022, 15:11It was that fast and easy for u to send the amended form for me to sign since u thought u not going to pop out anything on the claim now dat des money involved u dragging your fits I have less than 2 weeks around dis place and I won’t come back bring the car here wen I am away can please treat each other with respect
MM
Muano M's update26 Oct 2022, 15:11
Reviewer Update
It was that fast and easy for u to send the amended form for me to sign since u thought u not going to pop out anything on the claim now dat des money involved u dragging your fits I have less than 2 weeks around dis place and I won’t come back bring the car here wen I am away can please treat each other with respect
MM
Muano M's updateReviewer Update
31 Oct 2022, 10:27Affinity and new National don’t value their customers you have to struggle to be assisted the assistance I pay for . Now m stuck with a pending claim everyone don’t know wer I shud go I call affinity affinity don’t know new National sends me back to affinity and they both chowing my money
MM
Muano M's update31 Oct 2022, 10:27
Reviewer Update
Affinity and new National don’t value their customers you have to struggle to be assisted the assistance I pay for . Now m stuck with a pending claim everyone don’t know wer I shud go I call affinity affinity don’t know new National sends me back to affinity and they both chowing my money
New National Assurance Company Limited's replyOfficial
03 Nov 2022, 15:22Good day Mr Maake
We are pleased to inform you that your query has been resolved.
Please do not hesitate to contact me should you require any further assistance.
Regards
Lefu Moloi
Head of Market Conduct
We are pleased to inform you that your query has been resolved.
Please do not hesitate to contact me should you require any further assistance.
Regards
Lefu Moloi
Head of Market Conduct
New National Assurance Company Limited's reply03 Nov 2022, 15:22
Official
Good day Mr Maake
We are pleased to inform you that your query has been resolved.
Please do not hesitate to contact me should you require any further assistance.
Regards
Lefu Moloi
Head of Market Conduct
We are pleased to inform you that your query has been resolved.
Please do not hesitate to contact me should you require any further assistance.
Regards
Lefu Moloi
Head of Market Conduct