AC&E's itch to take but not to pay

<p>On 10/12/2016 lighting struck and messed up most of our entertainment appliances (TV,XBOX,EXPLORA etc); submitted the docs by 13/12/2016 to the borker....it took ages before the assessor came but he came before holidays in December....we've had crazy amount of excuses for why there's been a delay from 'Company function to shut down to systems being down to month-end close off' etc etc.</p> <p> </p> <p>Eventually on 17/01/2017 Agreement of loss form was sent and submitted....... yet till today 25/01/2017 we are still waiting for the payment.</p> <p>Irony though is a debit order has gone out; and has always gone out on time; without exception from my end - now its tine for (AC&E) NEW NATIONAL ASSURANCE COMPANY LIMITED to keep their end of the deal and what is this ----EXCUSE AFTER EXCUSE; LIE AFTER LIE.</p> <p>I am sure this relationship is clearly one sided - an itch to debit my account but not to pay the claim!! </p>