Poor Services

We went to Ace Auto S****yard Springs and I paid parts for Renault Clio 1.4 16v the aircon radiator on 24 June and Taryn told me to come to collect on Wednesday, 26th then I gave him time till Friday 28th. We went there again to collect but Tarryn said that he did not do it so I showed him a proof of slip. He was surprised that he did order for me on 24th June. Then he told me that he would phone on Saturday 29th or Monday 1st July. I have not received his calls so far. I truly need aircon radiator soonest. It is very disappointed. Mary