IK
Ian K
1 reviews | Active since Nov 2011
29 Jul 2025, 16:35
ACDC do not honor their returns policy of defective equipment sold, nor keep replacement parts.
Purchased a desk lamp and after 3 nights ( maximum of 3 hours) it stopped working. The Technician and Manager both stated that after testing, a power surge had caused the problem in the plug. This being total nonsense since other appliances continued working from the Ellie’s surge wall adapter. The house also has total Surge Protection installed. ACDC showed no interest in replacing, nor do they have stocks of the plug attachment for the light. The light itself works, not the plug……Junk Stock…..no after sales support….
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