PV
Peter V

1 reviews | Active since Nov 2011

05 Aug 2018, 13:47

Rude staff, ******* products, and they ***** your money

I went to the Alberton branch. The service there is appalling. I waited for service whilst the staff were discussing the latest rugby results. I was totally ignored for a long time until I just walk out. If you ask a staff member to help you in the shop they say it's not their department and ask at the counter. When you go to the counter you get ignored. I once made the mistake to actually buy something there. It was a solar product. Eish, what a disappointment : it wasn't working! When I brought it back, I was told by the manager that he will not refund my money because it wasn't company policy !!?? The staff are rude and unhelpful, they sell stuff that doesn't work and the manager is a *****! Avoid !!!

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Replies (3)
ACDC Express
ACDC Express's reply16 Aug 2018, 07:50
Official

Good day,

We do apologise for experience at ACDC Express Alberton. That is not what ACDC Express stands for. If you could forward your details to *** we would like to investigate this matter further and wish to make contact with you in order to resolve this matter.

PV
Peter V's update15 Sept 2018, 10:11
Reviewer Update
6 weeks later I am still waiting for Alberton ACDC to report back on the solar product they refused to refund and took back for "inspection". ACDC is a dishonest company. Don't do any dealings with them. You will lose your money and get migraine attacks.
ACDC Express
ACDC Express's reply17 Sept 2018, 11:01
Official

Good day,

We have received your contact details that you sent through to us on the 15 September 2018, now that we have your details, the owner of ACDC Express Alberton will be making contact with you to try and resolve this matter.