JB
Johan B
1 reviews | Active since May 2013
03 Jan 2025, 17:17
Refund Policy 15% Handling fee
When returning extra stock that was still sealed and original packaging, charged 15% handeling fee. Not recommend for a contractors business.
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Replies (2)
ACDC Express's replyOfficial
10 Jan 2025, 09:45 Dear Johan,
Thank you for taking the time to share your concerns with us. We were sorry to hear that your experience did not meet your expectations.
We strive to ensure customer satisfaction, and we will investigate this concern with the ACDC Express store, whereafter we will furnish you with feedback on the contact details you have provided below.
If you have any questions or need assistance in the meantime, please feel free to reach out to us.
We’re here to help.
Kind regards
ACDC Express
Customer Care Team
Thank you for taking the time to share your concerns with us. We were sorry to hear that your experience did not meet your expectations.
We strive to ensure customer satisfaction, and we will investigate this concern with the ACDC Express store, whereafter we will furnish you with feedback on the contact details you have provided below.
If you have any questions or need assistance in the meantime, please feel free to reach out to us.
We’re here to help.
Kind regards
ACDC Express
Customer Care Team
ACDC Express's reply10 Jan 2025, 09:45
Official
Dear Johan,
Thank you for taking the time to share your concerns with us. We were sorry to hear that your experience did not meet your expectations.
We strive to ensure customer satisfaction, and we will investigate this concern with the ACDC Express store, whereafter we will furnish you with feedback on the contact details you have provided below.
If you have any questions or need assistance in the meantime, please feel free to reach out to us.
We’re here to help.
Kind regards
ACDC Express
Customer Care Team
Thank you for taking the time to share your concerns with us. We were sorry to hear that your experience did not meet your expectations.
We strive to ensure customer satisfaction, and we will investigate this concern with the ACDC Express store, whereafter we will furnish you with feedback on the contact details you have provided below.
If you have any questions or need assistance in the meantime, please feel free to reach out to us.
We’re here to help.
Kind regards
ACDC Express
Customer Care Team
ACDC Express's replyOfficial
15 Jan 2025, 09:55Dear Mr Benecke,
Thank you for taking the time to speak with our Customer Service Representative and for allowing us the opportunity to address your concerns.
Ensuring Customer satisfaction is at the heart of everything we do, and we’re pleased to have successfully resolved this matter.
Should you require any further assistance, please don't hesitate to reach out – we’re always here to help!
Kind regards
ACDC Express Customer Care Team
Thank you for taking the time to speak with our Customer Service Representative and for allowing us the opportunity to address your concerns.
Ensuring Customer satisfaction is at the heart of everything we do, and we’re pleased to have successfully resolved this matter.
Should you require any further assistance, please don't hesitate to reach out – we’re always here to help!
Kind regards
ACDC Express Customer Care Team
ACDC Express's reply15 Jan 2025, 09:55
Official
Dear Mr Benecke,
Thank you for taking the time to speak with our Customer Service Representative and for allowing us the opportunity to address your concerns.
Ensuring Customer satisfaction is at the heart of everything we do, and we’re pleased to have successfully resolved this matter.
Should you require any further assistance, please don't hesitate to reach out – we’re always here to help!
Kind regards
ACDC Express Customer Care Team
Thank you for taking the time to speak with our Customer Service Representative and for allowing us the opportunity to address your concerns.
Ensuring Customer satisfaction is at the heart of everything we do, and we’re pleased to have successfully resolved this matter.
Should you require any further assistance, please don't hesitate to reach out – we’re always here to help!
Kind regards
ACDC Express Customer Care Team