Re unfairly customer service from Meadowdale ACDC

<div>I returned sollar power inventor in 2019 June to ACDC Meadowdale.I submitted all supporting documents, including the confirmation letter from the bank where my salary is paid, they came said that the account number was invalid, I sent 2 of alternative accounts . The bank charges me to obtain a confirmation letter.

I did follow up with Paul the consultant who assisted me, he said all documentation was sent to their credit department,

Last week I called their credit department they made me hold for almost 45 minutes, I called back again ask for Paul same story,

On Wednesday 3/09/2019I personally drive to their premises Spoke to Paul , He called his manager . The manage requested Paul to forward him the communications (e mails).

Was asked to wait while he was checking. I waited for a good 30 minutes, only to be told that he is still checking, they will come back to me.

Today it’s Friday no feedback, is he still checking? I want to know how long does it take for them to do a refund, or they are just reaping off clients their hard earned money, I want to use my money back.

Do they even practice TCF policy. They have no respect for clients.

I will not recommend this company to anyone,they have a pathetic customer service.

Qedukwazi Radebe

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