Disgusting Service (Non Service)

ACDC Centurion...Bought an inverter from them in October. In December it stopped charging. Took it to them for repair and they said we must come back in January. Went back to them in January and they sent it to their head office in JHB. Returned it to us after 2 weeks (they only replaced a fuse!). That evening we plugged it in, and it didn't charge. Took it back again and they booked it in for repairs. This is 2 weeks later and still now inverter or feedback. Then after numerous calls, the unit was booked in again (after no-one having any idea of what should be done), and then to be told that there is no guarantee on the battery. Bear in mind that when my husband went back, they suddenly had place stickers on the battery boxes stating the batteries don’t carry a warranty. The insinuated that we had **** about our box not having a sticker but luckily we kept the box. Then it was a back and forth of this one testing this, that one doing that. We even tried to contact the manager in JHB only to be told that he doesn’t take calls??? Really??? He must be extremely special not to have to speak to anyone. We are now in March and still no feedback. They have a turn-around time of 14 days from when a unit is booked in. I work from home and requested a loan unit but they said NO. Would this be considered bad service? PEOPLE, DON’T BUY FROM ACDC CENTURION!!!!! YOU ARE GOING TO SPARE YOURSELF A LOT OF GRIEF AND MISERY IF YOU RATHER BUY FROM SOMEONE ELSE… Am going to post this EVERYWHERE possible. Pity there isn't a MINUS rating because it would be a -10