BS
Brucely S
1 reviews | Active since Sept 2019
12 Aug 2024, 12:26
ACDC Express FOURWAYS is a knock-off & a rip-off, sold me sub-standard material without guarantee
STAY AWAY from ACDC Express FOURWAYS. They are rip-offs selling substandard material. I purchased 2 Geyser timers from them. The 2 units were not working and when I returned them, first, ACDC claimed that I damaged the units, and then they claimed that I did not have electrical qualifications. Warning to all customers, do yourself a favour, rather purchase your products from reputable businesses which are going to give you a guarantee and hustle-free exchange, unlike the rip-off, knock-off business, ACDC Express FOURWAYS
Helpful (0)
Replies (1)0
Replies (1)
ACDC Express's replyOfficial
20 Aug 2024, 10:09Dear Mr. Shipalan,
Thank you for your review.
We were sorry to hear about your dissatisfaction with the resolution of your recent query.
Upon thorough review, we noted that your concerns were escalated to the Consumer Goods and Services Ombud (CGSO).
Should you require further clarification or assistance, we recommend contacting the CGSO directly. They are well-positioned to provide you with any additional information you may need.
Kind Regards,
Makhosazana Bhengu
Community & Customer Relations Manager
Thank you for your review.
We were sorry to hear about your dissatisfaction with the resolution of your recent query.
Upon thorough review, we noted that your concerns were escalated to the Consumer Goods and Services Ombud (CGSO).
Should you require further clarification or assistance, we recommend contacting the CGSO directly. They are well-positioned to provide you with any additional information you may need.
Kind Regards,
Makhosazana Bhengu
Community & Customer Relations Manager
ACDC Express's reply20 Aug 2024, 10:09
Official
Dear Mr. Shipalan,
Thank you for your review.
We were sorry to hear about your dissatisfaction with the resolution of your recent query.
Upon thorough review, we noted that your concerns were escalated to the Consumer Goods and Services Ombud (CGSO).
Should you require further clarification or assistance, we recommend contacting the CGSO directly. They are well-positioned to provide you with any additional information you may need.
Kind Regards,
Makhosazana Bhengu
Community & Customer Relations Manager
Thank you for your review.
We were sorry to hear about your dissatisfaction with the resolution of your recent query.
Upon thorough review, we noted that your concerns were escalated to the Consumer Goods and Services Ombud (CGSO).
Should you require further clarification or assistance, we recommend contacting the CGSO directly. They are well-positioned to provide you with any additional information you may need.
Kind Regards,
Makhosazana Bhengu
Community & Customer Relations Manager