CN
Clint N

1 reviews | Active since Nov 2017

28 Nov 2017, 22:34

Accountability and Customer Service

Hi,

I started off my initial purchase in Fri with Morne – salesman at ACDC in Stikland CPT, was promised the out of stock items will be delivered Monday, Monday afternoon I went back to purchase more items checked up on my outstanding products and was assured it’s on its way. Tuesday morning I was promised again, its on its way from CPT branch and will be delivered to me, this afternoon after numerous calls to check-up and finding endless ringing reception I again left site and drove through. Only to find out that my stock is still not 100%, I loaded what I can asked for the manager who then explained internal issues and assured me, she’ll make a plan. Nothing has happened, not even the respect of a phone call.

I’ve had my electricians on site for 2 days playing with their thumbs and costing me 1000’s, can someone please send me the sales director or Md’s e-mail and contact detail. I need to get this sorted.

0
Replies (1)
ACDC Express
ACDC Express's reply30 Nov 2017, 15:55
Official

Good day,

Thank you very much for bringing this to our attention. You can contact us by email at *** or via the phone at ***.