Typical example of poor service delivery in RSA

I have an Audi A4 2.0 tdi that blew its top gasket in the beginning of December 2014. After taking the vehicle to ACD for assessment I received a quote of R21609.84 for the repairs. I paid 50% of the total as the required deposit on 5 December 2014.<br> <br> Today is 10 February 2015 and I am no closer to getting my car back. I regularly phone Niel, the workshop manager, requesting an update and every time I get told that something else is wrong, keeping in mind that prior to the gasket going the car ran beautifully.<br> <br> I am fully aware that in any repair process one can discover other faults that need addressing, however the general impression I am getting from ACD is that they have no idea what they're doing. Each time something \goes wrong"they have to consult with a third party. According to their website"