1 reviews | Active since Sept 2014
PATHETIC SERVICE AND BAD ATTITUDE ACD BELLVILLE
I took my vehicle for a major service and Neels the workshop manager called me and told me that my vehicle needs a change of Timing Belt it needs to be replaced. i agreed to the charge i noticed that my car had a ping noise and was worrying me so i took my car back to ACD and Neels said that the fault is the Fan Belt. I agreed to the charge. a day later my car tentioner pulley broke and I had to Tow my vehicle back to ACD. Neels said that I must buy an Alternator with Pulley from Renault so I went to Renault and bought the parts. Neels called me and said that there is nothing wrong with the Alternator he said i must return the parts back to Renault. all of this costed me well over R7500. the Poor workmanship from ACD and the BAD ATTITUDE from Neels and the reception staff is pathetic. now they still bothering me to pay R600 for labour forgetting that their poor workmanship and POOR QUALITY OF WORK is the main cause for my car breaking down. they forget about my TOWING COSTS AND THE SERVICE FEES AND PARTS COSTS THAT I have incurred due to their POOR SERVICE. plus they did not wash and vaccum my car the reception ladies have a poor attitude as well. my car still has that PING Noise.
We have recieved your complaint.
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ACD
We have recieved your complaint.
we are looking into the matter and we will be in contact with you shortly
ACD
