1 reviews | Active since May 2013
Despicable Service
1.1stly and most importantly - when i took in my car for repairs the starter was working perfectly fine as it used to start first kick and now mysteriously after the new clutch was inserted they claim that my starter is broken - when i talked with the person who fixed the car on Friday he advised that the starter is hot and turns red as you try to start the car, i honestly believe that the starter is not broken and if it is broken they have burnt it out there as they were busy trying to start it countless times without winning.<br> 2.They have no price sheet & they prices always fluctuate - labour 4 a clutch kit was R1050 for both of my friends that i took there & for me they decided to Quote me R1600 & i queried it, all they could say was that its different cars.<br> 3.Im not impressed with the attitude Mr Raymond gave me as he told me i am giving him a headache and that i must take my car and leave - a car that does not start by the way , when asked whats wrong they quickly jump to the starter without doing proper diagnostic.<br> I also am pretty upset to be treated this way after all the business i gave him, people always ill talk ACD and i always stand up for it bt not after 2day.
Dear Lucas
Your complaint has been noted, we have referred your complaint to the regional technical manager, once he concludes his investigation we will revert.
We sincerely apologize for any inconvenience caused.
Regards
ACD Head Office
Dear Lucas
Your complaint has been noted, we have referred your complaint to the regional technical manager, once he concludes his investigation we will revert.
We sincerely apologize for any inconvenience caused.
Regards
ACD Head Office
