1 reviews | Active since Mar 2011
Bad Car Service - Bellville Branch
<p>Where do i start... Ok so I was refferred to ACD by a mechanic and the refferer actually boasted and said what a fine job they do... well this was/is not the case.</p> <p>I had our car serviced last week, i picked it up and didn't question or check I got such a good review for ACD. Well upon driving I noticed the car was still dirty the service sticker was not placed on the car either. Now I understand there is water restrictions, but then why not vacumm and actually try to clean the car... This is the first place I went to, that gave me back a filthy car...</p> <p> </p> <p>When I read the report it said that the airfilter needs to be replaced.... HELLO this is all part of the service as it was advertised on your ACD website. This was all raised to the Regional Manager, he said he'll get back to me, but instead I got a call from the bellville foreman who said they apologise for the dirty car and not pasting the sticker, however they cannot replace the airfilter as all the airfilters as been removed from the warehouse.</p> <p> </p> <p>I was left dumbstruck, obviously there is a miscommunication between what you guys advertise and what you actually do...</p> <p> </p> <p>I now vouch to check hello peter before going to any service centre, it seems like I'm not the only unhappy ACD customer.</p>
Dear Valued Customer,
Please note we have received your complaint.
We have requested feedback from the workshop and will revert to you within 48hrs.
Hereof we will liaise with you via your personal email address.
Thank you for your patience.
Best regards,
The Auto Care Team
Dear Valued Customer,
Please note we have received your complaint.
We have requested feedback from the workshop and will revert to you within 48hrs.
Hereof we will liaise with you via your personal email address.
Thank you for your patience.
Best regards,
The Auto Care Team
I have still not received any feedback...
This is just a testament of what service ACD delivers.
I have still not received any feedback...
This is just a testament of what service ACD delivers.
Good day Lizette,
We apologise for the inconvenience caused.
We will liaise with you via your email address provided shortly.
Best regards,
The Auto Care Team
Good day Lizette,
We apologise for the inconvenience caused.
We will liaise with you via your email address provided shortly.
Best regards,
The Auto Care Team
