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heinrvdh H

1 reviews | Active since Oct 2016

27 Oct 2016, 15:12

Worst Service Ever - Ombudsman on his way

<p>Bought a new Tata Superace - and have had endless problems with services and warranties.</p> <p>Replaced 3 gearboxes. And all of the sudden after 6 months since the last replacement, they do not want to replace the Gearbox as the vehicle is out of warranty. </p> <p>Was this a new gearbox?? It cost me R7200 to replace the part now. Thus meaning if you had any part replaced during your warranty on your vehicle : for instance an egine and it goes oout of warranty the next week - they will not replace it under warranty and you will have to cough up..</p> <p> </p> <p>This is Menlyn Tata, I am going to post my complaint all over and in the Rekord newpaper, they will not be able to sell another vehicle.</p>

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Replies (1)
Tata Motors SA
Tata Motors SA's reply25 Jan 2017, 14:54
Official

Good day Heinrich.

We apologise sincerely for the delay in response as we experienced issues with our Hello Peter account.

We are terribly sorry to hear about this. Please let us know the situation was escalated for you. If not, we are happy to assist.

Kind regards.