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tracey.cole tracey.cole

1 reviews | Active since Jul 2016

22 Jul 2016, 13:38

The worse ever vehicle and dealership in Cape Town

<p>Cutting a long story to a short one...</p> <p>I brought myself a brand new tata super ace for my landscape business in january 2016... I brought it from tata motors, paarden island. The same month the alarm did not work, then the clutch was riding, then the canopy that they added on for me was loose on 1 side. After telling tata this information they eventually took my vehicle in. They gave me a courtesy van another tata super ace... GUESS WHAT happend... well this hire tata broke down on me. Basically the fuel light was not working and i ran out of fuel. Tata sent someone to help me and i was on my way. I get my tata super ace back...So the next month the same petrol light problem happened on my tata super ace... again off she goes back into her seconed home (being the tata work shop) and again fixed. So theres me thinking these were teething problems!!! how wrong was I... The worse is yet to come and you will NOT believe what i have to tell you!!</p>

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Replies (2)
Tata Motors SA
Tata Motors SA's reply25 Jul 2016, 14:05
Official

Hi Tracey. We are very sorry to learn about this poor experience. We have sent your concern and contact details on to the relevant teams so that you can be contacted at the soonest. Kind regards

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tracey.cole tracey.cole's update26 Jul 2016, 10:08
Reviewer Update

hi tata, i am still waiting for a reply.... just to add to my nightmare... i now have to pay R11455 for a new turbo!!! I unfortunately missed my 10000km service due to my tata being in the workshop 4 times within 3 months and the stress of the whole thing...now because i missed the service by 2000km tata will not pay for the turbo which aparently has disintergrated!!! so i have to foot the bill even though i have had over 20 problems with my brand new tata ace... and tata still dont even let me have a courtesy car through all of this... i even get an email from my tata dealer say... i quote:: " we will be having to send your engine to India... " yes that is the email was sent 10 days ago.. no sorry no explanation nothing... in fact i am still awaiting the technician report but aparently this technician is never at wor****! I need help please!!!!