TB
Thelma B

1 reviews | Active since Dec 2015

07 Dec 2015, 19:23

TATA ZENON S/CAB

I purchased a Tata Xenon a year ago at Tata Menlyn. After my 1st service of 15 000 km which was done at Tata Centurion all the problems started. The V-belt broke, the turbo was replaced and much more, the list is endless. Then after that the Tata started a oil leak which it is going back now for the 4th or 5th time in 2 months for exactly the same problem. Only difference everytime I get it back the oil leak is worse - my entire paving at my house is a oil mess. Every time the vehicle go in for one problem it came back with something new breaking or the old problem still there or worse. I have a small business with only this one delivery vehicle - Tata branches including Tata SA could not help me once with a loan delivery vehicle. I have spend thousands on renting trailors and courier services to be able to deliver to my clients at a huge loss for my business. Today my Tata had to go back again after I got it back friday for a oil leak at the back sump. I have told Tata SA and I have the proofs that this must be a factory malfunction because no vehicle with such low mileage can give so much problems. All Tata can say is there is a warranty and it will get repaired for free

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Replies (1)
Tata Motors SA
Tata Motors SA's reply17 Dec 2015, 09:06
Official
Hello tbode,

Good day Thelma

We are very sorry for all the inconvenience caused as a result of the oil leak.
Tata Menlyn will be replacing the differential pinion oil seal and will supply you with a loan vehicle tomorrow until your vehicle is ready for collection.