1 reviews | Active since Feb 2015
TATA VEHICLE - POOR QUALITY
I bought a new TATA Super Ace 8 months ago. The 1st month the vehicle was towed due to the accelerator cable snapped. I was told that I had to wait 1 month as the part needs to be sourced from India. I did not accept this and informed the workshop to remove the cable from a new tata that was standing to be sold which they agreed to - I was left without a delivery vehicle for 3 days. The first service 10000km was scheduled and completed. Two days after the service oil leaks were noted and the vehicle was booked in. The feedback was that the oil filter was loose - another day without the vehicle. On the 14th January the vehicle was once again towed away. To date I have had no feedback from Tygerberg TATA or TATA SA although I have logged a complaint with the TATASA Customer Care. What I can say is that the Customer Care Service is shocking. I took the liberty today to call the workshop and once again was told that the spares are coming from India and expected to be in SA within 1-2 weeks time. Valentines day has passed so has a month and 4 days without my delivery vehicle. TATA's claim to fame is \PIECE OF MIND MOTORING"....I will let you to be the judge of this statement. """
