PE
Pat E
1 reviews | Active since Dec 2015
21 Dec 2015, 12:27
TATA *****s me through the ears
My TATA super ace bakkie blew a head gasket at 20 000 km. The car was towed for repair on 22 Sept 15. To date no repair no courtacy vehicle just zero customer care. Hows that for world class service
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Tata Motors SA's replyOfficial
06 Jan 2016, 14:38Hello pellis1961,
Thank you for bringing this matter to our attention.
Please accept our apology for the inconvenience caused as a result of the service received.
This matter has been taken up with the dealer and we have been advised that the repair has been completed, however the delay is in obtaining the police clearance for the new engine.
If all goes well the dealer anticipates that they will obtain the police clearance by early next week.
Please do not hesitate to contact me if you have any further concerns.
Kind Regards,
Christelle Anderson
Customer Care Manager
Thank you for bringing this matter to our attention.
Please accept our apology for the inconvenience caused as a result of the service received.
This matter has been taken up with the dealer and we have been advised that the repair has been completed, however the delay is in obtaining the police clearance for the new engine.
If all goes well the dealer anticipates that they will obtain the police clearance by early next week.
Please do not hesitate to contact me if you have any further concerns.
Kind Regards,
Christelle Anderson
Customer Care Manager
Tata Motors SA's reply06 Jan 2016, 14:38
Official
Hello pellis1961,
Thank you for bringing this matter to our attention.
Please accept our apology for the inconvenience caused as a result of the service received.
This matter has been taken up with the dealer and we have been advised that the repair has been completed, however the delay is in obtaining the police clearance for the new engine.
If all goes well the dealer anticipates that they will obtain the police clearance by early next week.
Please do not hesitate to contact me if you have any further concerns.
Kind Regards,
Christelle Anderson
Customer Care Manager
Thank you for bringing this matter to our attention.
Please accept our apology for the inconvenience caused as a result of the service received.
This matter has been taken up with the dealer and we have been advised that the repair has been completed, however the delay is in obtaining the police clearance for the new engine.
If all goes well the dealer anticipates that they will obtain the police clearance by early next week.
Please do not hesitate to contact me if you have any further concerns.
Kind Regards,
Christelle Anderson
Customer Care Manager