Hellopeter
Share Your Experience
pP
pravesh P

1 reviews | Active since May 2017

13 Sept 2017, 10:44

Tata and their bad service

I bought a TATA Xenon bakkie in 2015. have had numerous issues. replaced shocks, 4x tyres, radiator, steering rack, control arms, water bottle, window mechs ( one still faulty) steering makes a noise. numerous other issues. Bought bakkie from Multi Franchise Umhlanga. Then in April Bakkie broke down. discovered Diesel injectors were faulty. Nozzles were pitted. this was my fault. their investigation said water in diesel( water contamination) after three months had new injectors fitted at Turners for TATA because tow truck took to nearest agent. had bakkie for two weeks same fault again. seven days bakkie not starting and Turners cannot find fault. in the mean time i am about to loose my job because TATA cannot help with a loan vehicle as i am a sales man i cannot go out and company have put me on a final warning. Pravesh

0
Replies (2)
Tata Motors SA
Tata Motors SA's reply25 Sept 2017, 20:58
Official

Dear, Pravesh.

We apologise for this experience. We will be sure to follow up on this for you.

Kind regards.

pP
pravesh P's update26 Sept 2017, 08:06
Reviewer Update
the bakkie is still at Turners for TATA in pinetown and tey cannot get it started. it has been there since the 12th of September 2017. remember i did not have this bakkie for three months and i get it back for a week and now its back there and going on three months again. i phoned Elizabeth from the customers service department and told her that i needed a loan vehicle as the company i work for have given me a final written warning due to me not having a vehicle that they pay me for and for not calling on my clients. She told me that there is nothing TATA can do to assist me . THIS IS PATHETIC .