MC
Mark C

1 reviews | Active since Jun 2013

08 Feb 2016, 13:12

Shocking Tata service

This was original message.<br> <br> \Good morning Tata ,<br> You should look at the level of service at the princess crossing branch.<br> Phoned in 6 times 02/02/2016, asked reception to put me through to the service department to book my car for a service. All 6 times unsuccessful.... When quizzing Mary-Ann at reception she gets ****y.<br> After taking my number to call me back, hence im still waiting.<br> Phoned in this morning twice, same thing 03/02/2016<br> if this is what you offer, don't count on me to use your product.\"<br> <br> 03/02/2016 got a request for my contact details, as customer service will sort it out. first guy recommended me going to tata princess crossing. (yes that level of stupidity)<br> <br> then another phoned and promised a call back on the same day.<br> He will sort my service out.<br> <br> Tata facebook page havn't even rep**** to this from 02/02/2016<br> <br> Tried phoning the service manager there, no answer either. And my car is under warranty (shocking)<br> <br> still waiting for promised parts a year ago, for my previous service<br> <br> it is now 08/02/2016 still nothing!!! im going to as much media as possible, as you have no service relation<br> "

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