jS
jacques S

1 reviews | Active since Sept 2017

15 Sept 2017, 23:15

Poor customer service and reliability

We purchased two brand new Super Aces from TATA no problems up to 20000km. since then both vehicles have made turns breaking down and spending time in the workshop, longest time being 15.5 weeks before they managed to fix it. since then went back once and we sent it back today with a leak on the powersteering. I have a list of issues for both vehicles. sent emails requesting responses from both TATA Head Office as well as Management at the service Franchise without result. None of them had the decency or guts to get back to us. TATA management is nowhere to be seen. Wish I could get hold of their CEO over a cup of coffee. would gladly share the facts. Sure he would blow his top if he heard my story. tata TATA, never again!

0
Replies (1)
Tata Motors SA
Tata Motors SA's reply25 Sept 2017, 21:01
Official

Dear Jacques,

Thank you for bringing this to our attention. We will be sure to get in touch.

Kind regards.