WT
WILLA T
1 reviews | Active since Jun 2015
03 Jun 2015, 14:25
PATHETIC AFTER SALES SERVICE
I bought and received a Tata Super Ace around 15 April 2014.<br> To date i have not received the Registration certificate, license disc or number plates.<br> The dealership tells me everyday that they will contact me as soon as it is received. in the meanwhile this working vehicle operates unlicensed everyday.
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Tata Motors SA's replyOfficial
03 Jun 2015, 16:07Hello willa174,
Please accept our apology for the service rendered by our dealer.
As per our discussion earlier, please let your driver collect a new permit from Allen at the dealer so that your vehicle is at least legally on the road, whilst the dealer is waiting for your vehicle to be registered.
There is unfortunately a backlog at the licensing department, but the dealer is doing their utmost to ensure that the licensing is done speedily.
Kind Regards
Christelle Anderson
Customer Care Manager
e-mail: ***
Please accept our apology for the service rendered by our dealer.
As per our discussion earlier, please let your driver collect a new permit from Allen at the dealer so that your vehicle is at least legally on the road, whilst the dealer is waiting for your vehicle to be registered.
There is unfortunately a backlog at the licensing department, but the dealer is doing their utmost to ensure that the licensing is done speedily.
Kind Regards
Christelle Anderson
Customer Care Manager
e-mail: ***
Tata Motors SA's reply03 Jun 2015, 16:07
Official
Hello willa174,
Please accept our apology for the service rendered by our dealer.
As per our discussion earlier, please let your driver collect a new permit from Allen at the dealer so that your vehicle is at least legally on the road, whilst the dealer is waiting for your vehicle to be registered.
There is unfortunately a backlog at the licensing department, but the dealer is doing their utmost to ensure that the licensing is done speedily.
Kind Regards
Christelle Anderson
Customer Care Manager
e-mail: ***
Please accept our apology for the service rendered by our dealer.
As per our discussion earlier, please let your driver collect a new permit from Allen at the dealer so that your vehicle is at least legally on the road, whilst the dealer is waiting for your vehicle to be registered.
There is unfortunately a backlog at the licensing department, but the dealer is doing their utmost to ensure that the licensing is done speedily.
Kind Regards
Christelle Anderson
Customer Care Manager
e-mail: ***