No Service

Good Day,<br> <br> I would like to say I am shocked at your response. This email does not clearly indicate what is going on.<br> <br> I contacted you on 19 January 2016 to complain about Tata Boksburg. My complain was that it was the third time I had to take a vehicle in for the same problem as they were just not fixing the problem and it was inconveniencing my business.<br> <br> You sent me the first email below requesting all the information which I sent to you and never heard back from you. After thanking you for a reply on 08 February 2016, 20 days later which in fact you did not reply, (the thanks was sarcastic), you choose to reply 8 days later telling me what??? Trust I am well??? And that I should make a booking for my vehicle???<br> <br> Bear in mind I contacted you 28 days ago, you don't respond, you don't apologise for not responding, expect that I am well after not responding and what did you do? Nothing! I know I have to make a booking. I am complaining about your dealership and what is your response, ZERO. I am shocked by such a ********** service. As matter of fact this is no service at all. It is an insult, disgrace, a slap in the face to a customer. I am utterly disgusted and lost for words.