1 reviews | Active since Jan 2011
NEW XENNON - FAULTS-A-LO-TA-TATA
Following my previous complaints about this same vehicle and TATASA, someone needs to investigate this company! now at 39000km all four tyres have flat spots, meaning I am driving on bouncing tyres, similar to that of being on a gravel road. Yes, All my rotations, wheel alignment and balancing was done at the correct intervals. TATASA requested a report from Tyger Wheel & Tyre, which I supp****. Confirming that the tyres are faulty. TATAS now refuses to be involved and passed the buck onto Dunlop SA. Whom is in total darkness, like a mushroom, about this whole issue. The tyres we're talking about is Apollo Hawkz. It will cost me R10 000 to have all replaced, which is at half of it's lifetime! and TATA is hiding behind the \it's not under warranty"clause. Yes"
Dear Mr. Venter, please refer to our email to yourself dated the 4th of August 2015.
The Automobile Association article states the average tyre life as approximately 32 000km depending on driving style and conditions.
On the current set of tyres you have reached 39 000km, which is more than the average stipulated.
If you require clarity on this, please do not hesitate the relevant tyre manufacturer.
Kind Regards,
Christelle Anderson
Customer Care Manager
Dear Mr. Venter, please refer to our email to yourself dated the 4th of August 2015.
The Automobile Association article states the average tyre life as approximately 32 000km depending on driving style and conditions.
On the current set of tyres you have reached 39 000km, which is more than the average stipulated.
If you require clarity on this, please do not hesitate the relevant tyre manufacturer.
Kind Regards,
Christelle Anderson
Customer Care Manager