Most pathetic service and follow up

Good day, I bought a vehicle through Tata Pretoria North. I had to pay for the vehicle to be drop off for me in Durban - the money had to be deposited into their account before they even thought of delivering the car - for the petrol, toll gates and a return ticket (bus) for the driver. The car came without any COR papers and registration papers on my name etc. I had to do all that here in Durban, with the promise from them they will refund me. This happen in August this year. I have emailed all the proof of payments, incurred by me to Christiaan. He keeps on saying they are awaiting a signature or the Manager is out. Eventually he told me, that is not his department anymore, I must phone the accounts dept. I was dealing with a Mari there. When I phone her one day, I was told by her, she has moved to another department and she no longer can help me. I have phoned the Managers of the Branch, all are looking into the matter, but never gets back to me. This is now Dec and I have not been refunded as yet. <br> <br> So please do not deal with Tata, as they do not honour their word.<br> <br> Mrs Bekker<br>