KS
Kuhle S

1 reviews | Active since Sept 2015

21 Sept 2015, 09:21

Key Replacement

I bought a second hand Renault Sandero Expressing 1.6 2010 model from Tata Imperial Pretoria North and a few days later i broke the key while trying to open the door,this happened at night and i immediately called Wesley for advice since i had no spare key and didn't know how i was gonna solve this,Mr Solomon was sleeping at the time but he didn't mind me waking him up late at night, he offered to help me key a new key of which would've taken weeks with Renault if i didn't have him helping me, he drove me around differently place and didn't give up until we finally got help, without him honestly my car would still be sitting at a mall parking lot.<br> so i extremely grateful Mr Solomon for the level of service you gave me,most people don't go that extra mile after the deal has been concluded. so i say to you keep up the good work and continue with ensuring that your customers get excellent service and a happy.

0
Replies (1)
Tata Motors SA
Tata Motors SA's reply21 Sept 2015, 14:33
Official
Hello Automatic,

Thank you so much for taking the time to compliment this gentleman. Wesley is a true asset to our company and I will ensure that he gets recognition.

Kind Regards,

Christelle Anderson
Customer Care Manager