1 reviews | Active since Jan 2017
HORRIBLE SERVICE AT TATA MENLYN
<p>We bought a new Xenon during the beginning of December. The sales person was admittantly to lazy to even put the ribon on the vehicle as requested. We were not provided with the navigation SD card and had to wait for a month for it to be delivered to the dealership. The sticker on the vehicle was peeling away and needed to be replaced and there was a noise at the right front wheel. When the sticker was replaced it was done so poorly. Our sales person told me that he did not look at the work done upon my complaint. Now I need to bring in the vehicle once again. As the deal was a trade in, they neglected to timeously settle the previous vehicle and the monthly repayment was deducted from my account on 1 January. To date I have not received the cash back as was promised without any explanation notwithstanding me placing them on terms to make payment. The overall after service was horrific with all the staff passing the buck. No feedback is forthcoming at all.</p>
Hi, Kira.
We are terribly sorry to hear about this. We will immediately load a customer care complaint for you.
One of our customer care agents will be in contact with you.
Kind regards.
Hi, Kira.
We are terribly sorry to hear about this. We will immediately load a customer care complaint for you.
One of our customer care agents will be in contact with you.
Kind regards.
