Furious Tata Customer

I am trying to send this mail to your Customer Servise mail. Even your mail comes back.. Nobody there? I need to get in contact with the right person to talk to. It is the second time that my Vehicle is in your Workshops for months at a time. I think at 20,000km for almost 6 months and now almost 4 months. "Waiting for parts from India" This is unacceptable? I also waited more than 2 years to get the Heaterbox replaced.. "Always on backorder." Dealership Tata Fountains Pta. Reg DB64LC GP. White Tata 2.2 D/C Dicor. They are unable to get information as to when the replacement Head will arrive. They had a 3 month long discussion about who must pay for replacement with Liquid Capital extended warranty. Then with a vin number on the Vehicle arrive the wrong Heaterbox and the wrong Head! Now nobody can tell them when will the estimate time of arrival be? What a bunch of Clowns you are? Go read on your own Website what you promise Customers? Integrity and reliability? I don't want to speak to a Customer service Consultant please. I want to speak to someone who can make things happen! . Name and telephone number or will I need to come to Head Office?

Let me know please. This is not a joke anymore! It is my Construction Business Bakkie! My personal transport to earn a Living!

Dirk Stols **********