********** TATA Dealership in Pretoria North

<p>In mid April 2016 we made an enquiry to Tata Pretoria North for a vehicle. Below are the vehicle details. Pieter Van Buuren was the sales agent assisting us with this. He sent us a quote for the vehicle at R154,995.</p> <p> </p> <p>Tata Super Ace 1.4T DLS</p> <p>2016 model ( new )</p> <p> </p> <p> </p> <p>We gladly accepted the quote and requested to proceed with the purchase process. We found out at a later stage that he had app**** for R5000 more than what he had quoted us for. When we communicated this with him, he advised that its best we proceed with finalising the application and that he would refund us the money once everything was approved and finalised. </p> <p> </p> <p>We have been following up with him for the refund since May and everytime he would say that its still pending. It got to a stage where I escalated this to the dealer principal. The dealer principal advised that he would try and sort it out and that they would be paying us the refund. It is now 6 months later and we still have had no feedback from them. Everytime I call he says he will call me back but never does. Never responds to any of my follow up emails or texts. The dealer principal is just as much of a *****star as the sales rep, seems they were all in this together</p> <p> </p> <p>I cannot even begin to express how frustrating it is to support such a big dealership and in the end get this type of service. This is not only ********* but reflects a very negative image for the brand.</p> <p> </p> <p>I even escalated this to their Tata Internation Head Office and even there could not get any help. TO AVOID BEING DE*****ED I SUGGEST YOU DO YOURSELF A FAVOUR AND STAY AWAY FROM GETTING ANY TATA VEHICLE</p> <p> </p>