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whitelight.cx whitelight.cx

1 reviews | Active since Dec 2016

03 Dec 2016, 19:32

DO NOT BUY A CAR FROM THIS COMPANY!!!]

<p>I am a South African single mother and I'm posting my complaints here, because Tata South Africa removed this complaint from their wall and then proceeded to block me... I would like everyone to know what they are getting into if they buy a car from Tata...<br />Hi Jannine,<br />I have copy/pasted my messages from your Facebook page so far. This covers my situation:<br />AUG 22ND - ME: I am terribly disappointed in Tata Motors... 3 years ago I bought a brand new Tata Indica through Drive Car Sales and ABSA, a R699 p.m. payment. After 3 months it changed to R3000 p.m. - Drive Car Sales closed their doors and ABSA held me liable to pay the full amount.<br />Since the first month I complained about my immobiliser being faulty [still not fixed 3 years later] and that my tyres kept going flat. Then my battery died and I found out I couldn't get a replacement in this country, so I've had to use a makeshift battery.<br />My warranty and service plan was managed by Drive Car Sales and I never received a call from Tata to explain where I stood and being a first time new car owner, I had no idea where I stood.<br />When I reached 15 000 km’s, a friend suggested I phone Tata George to find out about my warranty and service plan. Their response was, sorry it no longer applies, as I had gone over the 15000km's (I'd like to add that I am now on 25000 km’s and it's 3 years later). No-one ever contacted me to inform me on whether the warranty still existed or not.<br />So this brings me to today... As I mentioned my tyres keep going flat and shudder awfully since the first day. Last night, on the way home I had a blow out with my front tyre and unfortunately for me the toolkit supp**** by Tata is not compatible, not even my friend's tools helped. So I couldn't change the tyre and my car sat on the side of the road all night. I found the correct spanner at a spares shop today and also had to borrow a jack as the one supp**** by Tata has a vital piece missing, only to then find that the spare wheel did not even fit. Fortunately somebody managed to remove something to make it fit.<br />And even worse than the constant wobble in my wheels and the awful shudder every time I push my breaks. I am naturally very concerned about the safety of myself and my children with such shaky wheels and brakes.<br />All these issues have been ongoing since the day the car was delivered and all I've had so far is a run around and no-one willing to be accountable or compensate me. As a single mom I needed an affordable, reliable car and could manage R699 pm. But this is neither affordable nor reliable, and I am disgusted to say the least - that this is what R225 000 gets you :( And I'm rather disappointed that nobody seems to care...?<br />TATA: AUG 23RD: Hi Lynette. This does not sound good at all. We are sorry to hear about your awful experience. Kindly provide us with your contact details and email address so that we can get in touch with you as soon as possible. Best regards.<br />ME: Hi, thank you for responding so promptly to my complaint. My email address is ********** and my number is ******x A/H or ******x O/H. Kind regards Lynette<br />TATA: Thank you for your information Lynette, we have passed it on to the team and you will be contacted soon. Have a wonderful day.<br />ME: Thank you.. you too!<br />ME: AUG 30TH<br />Hi, I still haven't heard from anyone and I see someone took my post off your wall... Funny thing is now my spare tyre keeps going flat too... Please make sure they email me or call my work number as I don't answer my cellphone during working hours... I am Content Editor for showme.co.za<br />TATA: AUG 30T<br />Hi Lynette. Your details have been passed on to our team. We will follow up for you. Regards.<br />Thank you<br />ME: OCT 19TH<br />Hi... I received an email from Lowe on the 12th of September asking me for my telephone number so that he can call me. I still haven't heard a word

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