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Bianca B

1 reviews | Active since May 2015

19 May 2015, 19:48

Disgusted with Tata service and vehicle product

We bought a Tata xenon bakkie May 2014 from a ford dealership in pretoria. We raised a concern in the first month to Tata headoffice after the steering rack broke<br> Ever since we got it we probable drove it for 3 months and the rest of the time it was at the tata dealerships for repairs. The vehicle has under 50 000km and it has just given us problems since day 1. We've booked the vehicle in for a oil leak come back on 29 april 2015 at tata edenvale and received our bakkie back after 3 weeks with the following damages:<br> - 3 wheel arches damaged<br> - cover torn and damaged<br> - windscreen cracked<br> - 1200km addissional km driven with my bakkie<br> <br> I am disgusted with this dealership.<br> <br> They also dont call you with feedback like they say they will do, you as the client need to call after them!

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Replies (1)
Tata Motors SA
Tata Motors SA's reply12 Jun 2015, 10:06
Official
Hello Bianca.Bekker,

We sincerely apologise for the service you have received from our dealer and for the inconvenience as a result thereof.
We are glad that you have managed to come to an amicable agreement.

Please do not hesitate to contact us should you require further assistance.

Kind regards
Tata Customer Care