1 reviews | Active since Aug 2015
Delayed Diognosis of fault in my car
Sometime in August 2015 my husband Bongani took my car ( NPN 25453) to the offices because it had a problem on going up a steep road. He was advised to come back some few weeks after that because they need to order a relevant part. Mid September I took my car there I was advised that the relevant part is not yet delivered.<br> <br> It is almost two weeks now since the car was booked by them to date there is no progress. Everytime we go there we advised that they are unable to detect the problem and today Willy advised us that he is waiting for a directive from his boss.<br> <br> My family is inconvenienced in many ways by this.<br> <br> I beg for your intervention on the matter.<br> <br> Regards<br> <br> <br> <br> 9
Dear Nomvuyo
We apologise for the inconvenience caused as a result of the service you have received from Tata Turners Fleet.
We hereby confirm that the part in question was delivered to them this morning and that TATA Pinetown will arrange for collection from them.
Please do not hesitate to contact us if you require any additional information.
Kind Regards,
Christelle Anderson
Customer Care Manager
Dear Nomvuyo
We apologise for the inconvenience caused as a result of the service you have received from Tata Turners Fleet.
We hereby confirm that the part in question was delivered to them this morning and that TATA Pinetown will arrange for collection from them.
Please do not hesitate to contact us if you require any additional information.
Kind Regards,
Christelle Anderson
Customer Care Manager
