1 reviews | Active since Sept 2013
Damaged goods
good day<br> <br> I wrote a complaint on 10 May 2015 with 12-13 points of faults on a bakkie I bought from Tata Springs, The dealership phoned me on 11 May. Ritesh stated they will fully repair and attend to all complaints. 3 weeks passed and finally after hundreds of phone calls and excuses I received the bakkie with most of the damages still not fixed. This is unacceptable and most poorest service received. After all of the constant complaints with Ritesh and promises, Tata did not keep to it. My trade, a VW Polo's debit order went off more than a month later, due to Tata's ignorance to pay the settlement in full on time as stated on the settlement letter. Tata's incompetence is astonishing. The instalment of R2926.75 must be paid back to me ASAP. Ritesh promised payment from Monday 1/6 but yet to date 7/6 nothing. <br> Tata Springs is unreliable and *********** to deliver promised services. I did not have possession of the vehicle for even 3 days, the contract must be cancelled immediately. My VW Polo must be delivered to me immediately latest Monday 8/6. No other options will be accepted than the cancellation.<br> <br>
We would like to thank you for bringing this to our attention.
Please be advised that we are investigating this matter with the dealer and will revert to you shortly.
Kind Regards
Christelle Anderson
Customer Care Manager
Accordian Investments (PTY) LTD
We would like to thank you for bringing this to our attention.
Please be advised that we are investigating this matter with the dealer and will revert to you shortly.
Kind Regards
Christelle Anderson
Customer Care Manager
Accordian Investments (PTY) LTD
