BJ
Bianca J

1 reviews | Active since May 2015

18 May 2015, 11:55

ABSOLUTELY SHOCKING!!

So for the 9th time, My TATA broke down yesterday, we have replaced the engine, we have replaced the turbo three times, the car has been more in the workshop than in my possession! I am left stranded every time on the side of the road, it is disgusting! This car is brand new, yet it breaks down every other week, Tata eventually took it for a 30km drive, and it broke down with them in it too, so then they said they have finally found the problem, GUESS WHAT, its broken AGAIN!!! No one wants to assist us, my boyfriend nearly lost his job yesterday as he was meant to be on site at 9am, and he got stuck by Henley on Klip. When we ask Adele for a loan car, we get told no, I have never received such horrific service! I have written four reports on the TATA Facebook wall, nothing happens, I expect someone higher up to contact us regarding this, I still haven't received my TATA Service book or spare key, and they have stories every single time!! I am even at the point now where I will put FULL PAGE adverts in our local newspaper on every single incident that we have had, so that maybe someone at TATA can wake up and make a plan for us! PLEASE CAN SOMEONE HIGHER CONTACT US - ***

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Replies (1)
Tata Motors SA
Tata Motors SA's reply15 Jun 2015, 13:15
Official
Hello Miss_Juchau,

We have tried contacting you however we are struggling to get through to and left two messages for you to please contact us.

Kindly let us know a good time to contact you regarding your matter.

Many thanks
Tata