bad customer service, infact bad management, that seeks to trample on the rights of its cutomer.

I tried using my bank card at my place of residence which is South Africa, the transaction was not successful, and my account was debited, I called the bank, sent emails filled all the documents I was asked to fill, nothing has been done thus far for almost 1 month now. I sent them tweets and every time the organisation rep**** me, it's always a different correspondent, also their response is untimely. At times I think they ignored their clients on purpose. The organisation that does not value its' customer must not be entrusted with our money. The Organisation must Fall.