Service "Par Excellence".

As an owner of a smallholding I am dependent on borehole water. From time to time there is a problem with the borehole pump and it needs to be removed for inspection. I have a small hand winch that employs a 2mm stainless steel cable for removal purposes. I recently had to employ this winch to remove the borehole pump which had an electric motor that had failed. After lifting the pump approx 200mm the stainless steel cable snapped. This was the first time that this had occurred in over 40 years of service. The break had occurred a short distance above the pump and the nature of the break suggested that the stainless steel cable had failed from fatigue. I did not want to re-use the old stainless steel cable for fear of it failing again. Unfortunately, I found it difficult to identify a supplier of stainless cable with such a small diameter and flexible enough to wrap around a 30mm diameter drum. After a number of days of searching I stumbled onto Access and Rigging in Capetown. My first surprise was that I obtained a response from Allan Craw at a time when most people would have settled down to watch their favorite TV program after a day at work. This was not the only after hours response that I received from Allan. It was a pleasure dealing with someone who obviously was able to appreciate the demands that my problem posed. The service I received from Access and Rigging was as though I was the only customer they had in the world. Understanding, that I would not have a supply of my own water until the stainless cable arrived in Johannesburg from Capetown, then this high level of service is obvious. What makes the service from Access and Rigging even more outstanding is that this company provides safe rope access services to the civil, industrial, alternative energy, agricultural, marine, oil and gas industries. Doing work on wind turbines, structural steel installations, corrosion protection, inspection, general maintenance and the list goes on and on. And Access and Rigging provided service "par excellence" to get a mere 60m of 2mm diameter stainless steel cable to Gauteng in the shortest conceivable period of time. Thanks very much to Catherine Gray and Allan Craw at Access and Rigging for all their efforts.