LM
Laurice M

1 reviews | Active since May 2012

16 Nov 2016, 16:01

DO NOT ENROL AT AOY: ****************

<p>Cancelled registration within 14 working days and was told they actually meant they do not cancel after 14 calendar therefore I must still pay them R29,000.00 even though they never delivered any service to me.</p>

0
Replies (2)
LM
Laurice M's update17 Nov 2016, 16:41
Reviewer Update

After intervention my Director Richard Leeming this matter has now been resolved and I am satisfied with the resolution.

Thank you for your help.

Academy of York
Academy of York's reply18 Nov 2016, 09:56
Official

Dear Ms Masetlwa, we are very happy that your complaint has been resolved. As a point of clarification, your official request for cancellation came after the 14 day cancellation period, covered in clause 13 of our terms and conditions. Furthermore, our service delivery cannot be brought into question as we delivered your study material within 3 days after your registration date.