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godfreyshibyeni G
1 reviews | Active since Jul 2010
24 Aug 2026, 21:32
Reap-off
This institution is a reap off they took money and when I cancelled within cooling off period they wanted to charge me extra money. When I queried 4 times I got 4 different answers. To this day I don't have answers . When I told them I cannot pay they kept quiet.
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AIE - Academic Institute of Excellence's replyOfficial
25 Aug 2026, 10:26Dear Godfrey,
Thank you for sharing your concerns.
Please note that your termination request was processed in accordance with the terms of your enrolment agreement and the applicable termination fee structure, as outlined in the relevant policy and enrolment correspondence.
We acknowledge that you raised your concerns with our team on several occasions and received responses regarding the fees applicable to your termination.
The calculations relating to your termination, together with the relevant policy provisions and supporting enrolment correspondence, were provided to you. Your termination has subsequently been processed, and the outstanding fees have been referenced. Your owing account is now with Finance team.
We are sorry to hear that you remain dissatisfied with the enrolment agreement. Should you require any further clarification regarding the calculation of the fees, please reach out to the team.
Kind regards,
The AIE Team
AIE - Academic Institute of Excellence's reply25 Aug 2026, 10:26
Official
Dear Godfrey,
Thank you for sharing your concerns.
Please note that your termination request was processed in accordance with the terms of your enrolment agreement and the applicable termination fee structure, as outlined in the relevant policy and enrolment correspondence.
We acknowledge that you raised your concerns with our team on several occasions and received responses regarding the fees applicable to your termination.
The calculations relating to your termination, together with the relevant policy provisions and supporting enrolment correspondence, were provided to you. Your termination has subsequently been processed, and the outstanding fees have been referenced. Your owing account is now with Finance team.
We are sorry to hear that you remain dissatisfied with the enrolment agreement. Should you require any further clarification regarding the calculation of the fees, please reach out to the team.
Kind regards,
The AIE Team