MV
Marisa V
1 reviews | Active since Oct 2024
14 Oct 2024, 14:04
Contact me if you're also getting unacceptable certification delays
My husband completed his course in 2021. We are still waiting for his certificate in 2024. I see there are many students on this platform struggling with the same. Please feel free to contact me on *** if you have reached the point (like we have) of wanting to take it further. We're gathering a nice little community.
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Replies (2)MV
Marisa V's updateReviewer Update
14 Oct 2024, 14:05Email is marisa.botes gmail.com
MV
Marisa V's update14 Oct 2024, 14:05
Reviewer Update
Email is marisa.botes gmail.com
AIE - Academic Institute of Excellence's replyOfficial
14 Oct 2024, 15:32Dear Marisa,
Thank you for bringing this to our attention. We sincerely apologize for the delay your husband has experienced in receiving his certificate. Certificates for courses are issued by the Department of Higher Education and Training (DHET), and while we work closely with them, there can sometimes be delays that are unfortunately beyond our control.
We would like to investigate this specific case further. Please may you email *** so that we can escalate the matter to ensure swift resolution.
We appreciate your patience and understanding.
Kind Regards,
The AIE Team
Kind Regards,
The AIE Team
AIE - Academic Institute of Excellence's reply14 Oct 2024, 15:32
Official
Dear Marisa,
Thank you for bringing this to our attention. We sincerely apologize for the delay your husband has experienced in receiving his certificate. Certificates for courses are issued by the Department of Higher Education and Training (DHET), and while we work closely with them, there can sometimes be delays that are unfortunately beyond our control.
We would like to investigate this specific case further. Please may you email *** so that we can escalate the matter to ensure swift resolution.
We appreciate your patience and understanding.
Kind Regards,
The AIE Team
Kind Regards,
The AIE Team