LB
Lizelle B
1 reviews | Active since Feb 2021
08 Oct 2025, 11:26
AIE - FEEDBACK AND COMMUNICATION- UN HELPFULL
My son did a course at AIE and we are not getting any or accurate information from him. they not returning my calls and avoiding to give accurate information. He only had the last subject to rewrite a DHET, which he passed and we requested his DHET certificate. Now all of a sudden they say he did not pass another subject which we do know he passed. They are the worst institution when it comes to correct feedback
Helpful (0)
Replies (1)0
Replies (1)
AIE - Academic Institute of Excellence's replyOfficial
08 Oct 2025, 12:28 Dear Lizelle,
Thank you for sharing your concerns with us. We are truly sorry to hear about your experience and the frustration this has caused you and your son.
Please be assured that your feedback has been escalated to the relevant academic and administrative teams for urgent review. A member of our team will contact you directly to provide clarity on your son’s results and the status of his DHET certificate, as well as to ensure you receive feedback.
We greatly value your patience and the opportunity to resolve this matter properly.
Kind regards,
The AIE Team
AIE - Academic Institute of Excellence's reply08 Oct 2025, 12:28
Official
Dear Lizelle,
Thank you for sharing your concerns with us. We are truly sorry to hear about your experience and the frustration this has caused you and your son.
Please be assured that your feedback has been escalated to the relevant academic and administrative teams for urgent review. A member of our team will contact you directly to provide clarity on your son’s results and the status of his DHET certificate, as well as to ensure you receive feedback.
We greatly value your patience and the opportunity to resolve this matter properly.
Kind regards,
The AIE Team