Worst online store EVER!

ACDirect is by far the worst online store I have ever dealt with, pay the R300 more for the item anywhere else, the amount of headaches, no communication, and lack of feedback is definitely not worth the R300 you will save. My order was placed 15 Jan 2025, it is now 11 Feb 2025, 27 Days later, I still haven't received my order, and still have no communication if it will be delivered or will they process my refund, sent them emails, zero response, they never answer their phones either!!