HB
H B
1 reviews | Active since Jan 2024
24 Dec 2024, 15:46
Take your money and then tell you to wait till they get stock.
Bought a Hisence portable Air conditioner online on the 14 December and have not received delivery. They happy to take your money and then tell you wait till the end of the month all to not let you know any more information on your order. Just not acceptable
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AC Direct's replyOfficial
24 Apr 2025, 07:13Dear HB,
Thank you for sharing your feedback, and we sincerely apologise for the delay in delivering your portable air conditioner. We understand how frustrating it must be and we truly regret the inconvenience caused. The delay occurred due to a lack of stock from our suppliers, and we had to adjust your order after the payment was processed. We understand this caused unnecessary frustration, and we’re sorry for the lack of communication during this time. We are pleased to confirm that your order has since been delivered.
Warm regards,
The AC Direct Team
Thank you for sharing your feedback, and we sincerely apologise for the delay in delivering your portable air conditioner. We understand how frustrating it must be and we truly regret the inconvenience caused. The delay occurred due to a lack of stock from our suppliers, and we had to adjust your order after the payment was processed. We understand this caused unnecessary frustration, and we’re sorry for the lack of communication during this time. We are pleased to confirm that your order has since been delivered.
Warm regards,
The AC Direct Team
AC Direct's reply24 Apr 2025, 07:13
Official
Dear HB,
Thank you for sharing your feedback, and we sincerely apologise for the delay in delivering your portable air conditioner. We understand how frustrating it must be and we truly regret the inconvenience caused. The delay occurred due to a lack of stock from our suppliers, and we had to adjust your order after the payment was processed. We understand this caused unnecessary frustration, and we’re sorry for the lack of communication during this time. We are pleased to confirm that your order has since been delivered.
Warm regards,
The AC Direct Team
Thank you for sharing your feedback, and we sincerely apologise for the delay in delivering your portable air conditioner. We understand how frustrating it must be and we truly regret the inconvenience caused. The delay occurred due to a lack of stock from our suppliers, and we had to adjust your order after the payment was processed. We understand this caused unnecessary frustration, and we’re sorry for the lack of communication during this time. We are pleased to confirm that your order has since been delivered.
Warm regards,
The AC Direct Team