DW
DAVID W

1 reviews | Active since Sept 2023

20 Sept 2023, 11:50

Refund not processed for 2 months

I have a refund pending since 2nd August to date (20 September). Contacting them weekly, all I get is that the request has been sent to management for approval.

This is the worst experience and they holding onto almost 19k of my money.

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Replies (1)
DW
DAVID W's update22 Sept 2023, 08:35
Reviewer Update
After the complaint they processed the refund a day later. Social media should not be the trigger to a process to get through to management guys.