PA
Prashiek A
1 reviews | Active since Jul 2009
06 Nov 2024, 15:27
Pathetic After Sales and Customer service
AC direct your customer service is pathetic. I will never purchase any product from this company. Try calling for warranty, services or any help required.
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AC Direct's replyOfficial
07 Nov 2024, 16:12Good day Prashiek,
Thank you for taking the time to share your feedback. We apologize for the experience you’ve had with our customer service. We understand the importance of timely support and regret any inconvenience caused.Our technical team has been in touch with you to assist, and we are still awaiting further feedback from you regarding the service of your unit. To ensure a smoother process, our sales team has also sent you a quote for the required service. Please feel free to reach out if there is anything further we can do to assist you.
AC Direct Customer Service
Thank you for taking the time to share your feedback. We apologize for the experience you’ve had with our customer service. We understand the importance of timely support and regret any inconvenience caused.Our technical team has been in touch with you to assist, and we are still awaiting further feedback from you regarding the service of your unit. To ensure a smoother process, our sales team has also sent you a quote for the required service. Please feel free to reach out if there is anything further we can do to assist you.
AC Direct Customer Service
AC Direct's reply07 Nov 2024, 16:12
Official
Good day Prashiek,
Thank you for taking the time to share your feedback. We apologize for the experience you’ve had with our customer service. We understand the importance of timely support and regret any inconvenience caused.Our technical team has been in touch with you to assist, and we are still awaiting further feedback from you regarding the service of your unit. To ensure a smoother process, our sales team has also sent you a quote for the required service. Please feel free to reach out if there is anything further we can do to assist you.
AC Direct Customer Service
Thank you for taking the time to share your feedback. We apologize for the experience you’ve had with our customer service. We understand the importance of timely support and regret any inconvenience caused.Our technical team has been in touch with you to assist, and we are still awaiting further feedback from you regarding the service of your unit. To ensure a smoother process, our sales team has also sent you a quote for the required service. Please feel free to reach out if there is anything further we can do to assist you.
AC Direct Customer Service