IG
Izandi G
1 reviews | Active since Aug 2021
22 Dec 2021, 11:12
Horrible Service Delivery
We ordered an aircon on black Friday and paid extra for installation (R2800) the aircon came the next week, which is great, but no one came to install the aircon, it's been almost 4 weeks now, the aircon is just sitting there in its box, no one replies on emails, phones don't get answered. We now have to pay another company extra just to have it installed. Pathetic, would not recommend using AC Direct.
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Replies (3)
AC Direct's replyOfficial
22 Dec 2021, 11:59Good day Izandi
Please take this as formal notification that we have received your enquiry.
Please kindly provide us with your sales order number so that we can investigate this matter and get this resolved for you.
Alternatively, you can contact *** and we will communicate with you through email.
Please take this as formal notification that we have received your enquiry.
Please kindly provide us with your sales order number so that we can investigate this matter and get this resolved for you.
Alternatively, you can contact *** and we will communicate with you through email.
AC Direct's reply22 Dec 2021, 11:59
Official
Good day Izandi
Please take this as formal notification that we have received your enquiry.
Please kindly provide us with your sales order number so that we can investigate this matter and get this resolved for you.
Alternatively, you can contact *** and we will communicate with you through email.
Please take this as formal notification that we have received your enquiry.
Please kindly provide us with your sales order number so that we can investigate this matter and get this resolved for you.
Alternatively, you can contact *** and we will communicate with you through email.
IG
Izandi G's updateReviewer Update
22 Dec 2021, 12:12SO009030
IG
Izandi G's update22 Dec 2021, 12:12
Reviewer Update
SO009030
IG
Izandi G's updateReviewer Update
22 Dec 2021, 15:59This matter has now been resolved, thank you for getting in touch with us today, we appreciate the assistance AC Direct.
IG
Izandi G's update22 Dec 2021, 15:59
Reviewer Update
This matter has now been resolved, thank you for getting in touch with us today, we appreciate the assistance AC Direct.