RC
Richard C
1 reviews | Active since Nov 2015
02 Feb 2024, 14:31
Avoid at all costs!!!
Shocking service!
Don't order from them. They are very quick to take your money. They don't respond to emails and they don't answer their phones.
I've never had such a bad experience in my life. It's been 1 month now and my order has still not be delivered.
I can't even get hold of anybody at this company and no one responds to my emails. Pathetic service!
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Replies (1)
AC Direct's replyOfficial
14 Feb 2024, 16:00Dear Richard,
We are genuinely sorry for the service that did not meet our standards at AC Direct. Your feedback is crucial to us. Could you kindly share your Sales Order Number and contact details? This will help us investigate and address the issue promptly to ensure your satisfaction.
Thank you for your patience and understanding.
Warm regards, AC Direct Customer Service
We are genuinely sorry for the service that did not meet our standards at AC Direct. Your feedback is crucial to us. Could you kindly share your Sales Order Number and contact details? This will help us investigate and address the issue promptly to ensure your satisfaction.
Thank you for your patience and understanding.
Warm regards, AC Direct Customer Service
AC Direct's reply14 Feb 2024, 16:00
Official
Dear Richard,
We are genuinely sorry for the service that did not meet our standards at AC Direct. Your feedback is crucial to us. Could you kindly share your Sales Order Number and contact details? This will help us investigate and address the issue promptly to ensure your satisfaction.
Thank you for your patience and understanding.
Warm regards, AC Direct Customer Service
We are genuinely sorry for the service that did not meet our standards at AC Direct. Your feedback is crucial to us. Could you kindly share your Sales Order Number and contact details? This will help us investigate and address the issue promptly to ensure your satisfaction.
Thank you for your patience and understanding.
Warm regards, AC Direct Customer Service